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Terms And Conditions


This Terms of Service Agreement, together with the Acceptable Use Policy, all applicable quotes, price lists and software license agreements of TransGemini and third parties represents the complete agreement and understanding between TransGemini (info@transgemini.com) and you, the TransGemini customer ("you" or "your"), and supersedes any other written or oral agreement pertaining to your TransGemini services. By using TransGemini services or TransGemini software, or both, you agree to be bound by and to comply with this agreement just as if you had signed it. Violation of any provision of this agreement is grounds for, but not limited to, immediate termination of your TransGemini account. TransGemini may modify these terms and conditions, and/or modify prices, as well as discontinue or change services offered upon notice published on-line via www.transgemini.com. The customer and TransGemini make this agreement for TransGemini services effective as of the date of acceptance of TransGemini services.

If you do not agree to this Terms of Service Agreement, together with the Acceptable Use Policy, please notify our billing department at 011.410.29573. USE OF YOUR ACCOUNT SHALL CONSTITUTE YOUR APPROVAL OF THIS AGREEMENT.

Services


Training Services
  • Any service provided to the customer may only be used for lawful purposes. Transmission or publication of any information, data or material in violation of any Indian law is prohibited. This includes, but is not limited to, material protected by copyright, trade secret or any other statute, threatening material or obscene material. TransGemini reserves the right to remove any and all materials that infringe on copyright work or that may be in violation of any Indian laws. Such materials will be removed at any time upon receiving a complaint and or notice of copyright infringement or violation.
  • TransGemini servers shall not be used to host or store pornographic or adult material of any kind. TransGemini reserves the right to determine what constitutes "pornographic" or "adult material".
  • Customer agrees not to utilize TransGemini hosting and/or e-mail services or equipment for the purpose of sending the same or substantially similar unsolicited or bulk e-mail. Customer also agrees to not reference a TransGemini hosted web site or TransGemini e-mail account in any unsolicited or bulk e-mail, whether or not that e-mail is sent through a TransGemini server.
  • TransGemini makes no warranties of any kind, whether expressed or implied, for the service(s) it is providing. TransGemini will not be responsible for damage the customer suffers; including and not limited to: loss of data resulting from delays; non-deliveries; mis-deliveries; service interruptions caused by it's own negligence, customer errors or omission, or due to the fault of third parties.
  • TransGemini reserves the right to discontinue any and all services at any time, without prior notice or obligation, for any conduct which TransGemini, at its sole discretion, concludes is not tolerated by this Agreement or harmful to TransGemini' interest or the interests of others. TransGemini also may limit, restrict or prohibit access to its system resources as TransGemini, in its sole discretion, regards appropriate to provide the availability of such resources.
  • All of TransGemini' hosting fees are based on the customer's web site having one domain name pointing to it, as defined in our DNS servers. Any additional domain names must also be included in our DNS servers and may be subject to additional fees. Failure to disclose such information to TransGemini may be grounds for termination of services.
  • Transferring your domain to another provider does not constitute canceling your TransGemini account. You must formally cancel your account with TransGemini to avoid further charges.
Online Training, Content Policy
  • Training enrollment fee should be provided by the client within the required time, needed for the login.
  • The client is required to give the confirmation within 2-3 days, once the training login is provided.
  • Once accepted by the client, no further course changes will be accepted. If there are any changes in course after activation, the client is liable to pay additional charges.
  • Certification Testing may be provided by TransGemini upon request, however, it is chargeable. Additional charges will be levied, depending on the type and quantity of the product.
  • The client is responsible for maintaining their own backups with respect to their website. TransGemini will not be liable for restoring any client data saved in their user profile except to the extent that such data loss arises out of a negligent act or omission by TransGemini.
  • TransGemini shall not be liable for any loss or damage which the client may suffer which is in any way attributable to any delay in performance or completion of our training, however, that delay arises.
TransGemini are managing your Training account the following terms and conditions apply:
  • By entering this Agreement with TransGemini you give us permission to access your Training account for the purposes of optimization and management of your online course.
  • TransGemini will endeavor to set up your Login accounts as soon as possible, however in some cases it may take up to 5-7 days to complete set up of your new account.
  • If you decide to cancel our management services with us you will need to pay out your contract with us within 60 days and if you are already out of contract then we require 30 days notice in writing to cancel our management services to info@transgemini.com.
  • TransGemini Training is a separate service from the Certification Testing fees that Certification Governing Body will charge you. Cancellation of your management does not automatically stop your Online Training modules from updating and incurring renewal fees if auto-renewal is enable. TransGemini will not be liable for the charges that incur you from the cancellation of your Services with TransGemini. If you wish to cease train online at the same time that you cancel your TransGemini account, please notify your Client Manager in writing so that we can cancel your Online account with us as well. Alternatively, you may choose to call us to arrange cancellation.
  • TransGemini is not Certification Body but Training & Testing Partners Of Certification Bodies.
  • TransGemini is affiliated by our Client Partners to use their logos. However despite this affiliation with them, TransGemini is a separate entity from them.

Payment Terms


  • Customer agrees to provide TransGemini with accurate and complete contact and billing information. It is the responsibility of the Customer to contact TransGemini of any changes to their account, such as contact, phone number and/or billing information.
  • TransGemini will not tolerate payment of TransGemini account(s) or service(s) by fraudulent means. Doing so will result in immediate termination and possible criminal and civil liabilities.
  • TransGemini account(s) will considered unpaid if payment by acceptable means is not received after 30 days of the date due. Accounts that are unpaid may be suspended, archived or terminated from the TransGemini system. We are not responsible for any loss of data on unpaid accounts. Unpaid accounts will continue to accrue late charges until reinstated or properly and formally cancelled. We reserve the right to charge a service reconnection fee for any unpaid, suspended, or reactivated account.
  • A 50% deposit of the total fee payable under our proposal is due immediately upon you instructing us to proceed with the website design and development work. The remaining 50% shall become due when the work is completed to your reasonable satisfaction but subject to the terms of the approval of work and rejected work clauses. We reserve the right not to commence any work until the deposit has been paid in full. The 50% deposit is only refundable if we have not fulfilled our obligations to deliver the work required under the agreement. The deposit is not refundable if the development work has been started and you terminate the contract through no fault of ours.
  • Upon completion of the 7-day review period, we will invoice you for the 50% balance of the project.
  • You agree to reimburse us for any requested expenses which do not form part of our proposal including but not limited to the purchase of templates, third party software, stock photographs, fonts, domain name registration, web hosting or comparable expenses.
Cancellation Policy
  • Customer agrees to formally notify TransGemini of any account or service cancellation request via email to info@transgemini.com, or Postal mail to: TransGemini, WZ-814, 1st Floor, Palam Dabri Marg, Dwarka Sector-1A, Above Allahabad Bank, New Delhi-110045.
  • Cancellations are on a "same day" policy. Your account will be cancelled on the same day your request is received. If your account has a remaining balance, the account may not be cancelled..
  • Cancellations of web development projects are subject to billing for hours incurred, to date of cancellation, at the hourly rate mentioned in the proposal. Hours incurred include project management, development, design and any other services provided prior to cancellation.
  • No portion of service fees, one-time installation or licensing fees, or registrations fees will be refunded or pro-rated to cancelled accounts.
Privacy Policy

TransGemini will not sell or distribute your personal information to any list, telemarketing or mass distribution company or firm. Your information will be kept strictly confidential. TransGemini may disclose information regarding accounts if requested to do so by law.

Acceptable Use Policy

This Acceptable Use Policy represents TransGemini agreement and understanding between TransGemini and the account holder ("customer") and supersedes any other written or oral agreement pertaining to your TransGemini services. By using any of the services offered by TransGemini, the customer is bound by and must comply with this Policy in its entirety. Violations will result in cancellation of your services or such other action as TransGemini, in it's sole discretion, may deem appropriate.

If you do not agree with this Policy, please notify our billing department at 011.410.29573. USE OF YOUR ACCOUNT SHALL CONSTITUTE YOUR APPROVAL AND COMPLIANCE WITH THIS POLICY.

System And Network


  • Customer will not tamper with other accounts, or commit unauthorized intrusion into any part of our system, or use any of our equipment to intrude into any other system or network.
  • Customer will not use, or attempt to use, any of our services not included in your account.
  • Customer will not use the system in a manner that burdens disk space, processors or other system resources beyond those allowed by the specified type of account. Customer agrees to not make deliberate attempts to interfere with a service, overload a service or attempt to disable a host. If customer's account causes TransGemini' server(s) to become overloaded due to high CPU or disk usage, we reserve the right to suspend or cancel your account.
  • TransGemini will not tolerate any attempted use of Internet services or systems without the owner's authorization. This includes, and is not limited to: password hacking, defrauding others into releasing their password or account information, denial-of-service attacks, or the use of programs, scripts, commands or messages with the intent to interfere with a user's terminal session.

General


  • TransGemini services may only be used for lawful purposes. Transmission or storage of any information, data or material that may be in violation of any Indian law is prohibited. This includes, and is no limited to, material protected by copyright, trade secret or any other statute, threatening or obscene material. Such materials may be removed at any time upon our discretion.
  • We reserve the right to terminate any account that does not abide by our Terms of Service and our Acceptable Use Policy.
  • TransGemini does not endorse any materials that may be offensive, inflammatory or of an adult nature. TransGemini disclaims any and all liability for such content.

TransGemini's Rights


  • TransGemini is entitled to cancel User registrations at any time without stating reasons. Any such cancellation terminates the user’s right to use the services provided by the platform. The publisher can serve notice of cancellation either by letter, by fax or by E mail.
  • TransGemini is also entitled to delete individual user-generated contributions of parts thereof at any time and at its sole discretion. This applies, in particular, in cases where a user has committed a violation of these conditions for use. In any such case, TransGemini, when becoming aware of the violation, is entitled and obliged on grounds of its legal responsibility pursuant to the Information Technology Act, 2000 (IT Act) and the Indian Penal Code, 1860 (IPC) to exclude the user, cancel his registration and to delete content used by or addressed to him. TransGemini is under no obligation to give Users advance warning of deletion of content generated by them.

Final Provision


  • TransGemini Standard Terms of Contract (in the version which is valid at any given time) and Licensing Terms shall also be applicable.
  • Conclusion of this contract or use of TransGemini services and offers does not in any way constitute formation of a joint venture or partnership, or creation of an employer-employee relationship of an agency relationship between TransGemini and the individual user.
  • Unless otherwise stated, the content of this website is the property of TransGemini. The website’s contents are protected by Information Technology Act, 2000 (IT Act) and the Indian Penal Code, 1860 (IPC).
  • Unless otherwise stipulated by law, the place of jurisdiction shall be India.
  • This contract is governed by Indian laws in the version applicable at any given time.
  • Should any of the individual provisions contained in these conditions for use prove or subsequently become invalid, this shall not affect the validity of the remaining provisions. In the event of invalidity of any provision the parties to this contract will agree a legally valid alternative provision corresponding as closely as possible in commercial terms to the original invalid provision. The same shall apply in the event of subsequent discovery of any omission from the contract.

Use of TransGemini services assumes that the Customer has read the Terms of Service Agreement and Acceptable Use Policy and agrees to abide by its contents herein. For information on our Training and Testing Products, you can Contact us today!